Olympus Corporation continues to extend its deepest sympathies to those affected by the earthquakes that occurred on April 14, 2016 in the Kumamoto region of southern Japan.
Olympus Corporation itself has not suffered any direct damages due to the earthquakes, but several suppliers of parts for Olympus imaging products including interchangeable lens digital cameras, interchangeable lenses, and compact digital cameras have been affected and it is likely that this will negatively impact production and sales of Olympus imaging products. The exact scale of the impact is currently under investigation.
We sincerely apologize to our customers and business partners for the inconveniences that this may cause.
We will continue to investigate the situation and provide updates as new information becomes available.
Important Announcement for Olympus OM-D E-M10 Mark II Owners:
Olympus has discovered that the lens lock pin on a small number of OM-D E-M10 Mark II cameras has malfunctioned. This issue has not been reported in North America, however, it has been determined that the camera may be susceptible to this issue when connected to plastic mount lenses. The five Olympus lenses that could be affected are: M.ZUIKO DIGITAL 14-42mm f3.5-5.6 L, 14-42mm f3.5-5.6 II, 14-42mm f3.5-5.6 II R, 40-150mm f/4.0-5.6 and 40-150mm f/4.0-5.6 R. Olympus is offering free inspection and repair for owners of the OM-D E-M10 Mark IIs with serial numbers located within the limited lots that have been affected. Please click here for full details and to learn how to take advantage of this free service.
Important Announcement for Olympus VG-170 Owners:
Olympus has determined that due to a technical fault, the VG-170 digital camera can cause electric shock if it is subjected to strong impact. As a result Olympus is recalling the VG-170 in order to conduct a free inspection and repair service to all users of this camera. Users of the VG-170 are advised to contact Olympus as soon as possible to arrange for an inspection.Click here for more information.
Important Announcement for Olympus Stylus TG-850 Owners:
Olympus has determined that a small number of Stylus TG-850 cameras have experienced leakage of a small amount of water around the mode dial when the camera is used under water. As a result, Olympus is offering a free inspection and repair program for owners of the Stylus TG-850 with serial numbers located within the limited lots that have been affected. Please click here for full details and to learn how to take advantage of this free service. For complete instructions on submitting and tracking the repair of your product please click here.
Important notice for valued customers of E-M5 digital cameras:
Olympus has determined that some E-M5 cameras have developed a small crack on the LCD monitor cover. This defect does not affect the operation of the camera, or the dust-proof or splash-proof performance of the product. However, Olympus would like to inform you of this issue at this time so you can continue to have confidence that the product will continue to perform as it was designed. Starting on February 26, 2013 Olympus will offer a free check and repair service to address this issue. Please click here for full details and to learn how to take advantage of this free service. For complete instructions on submitting and tracking the repair of your product please click here.