Product Support

D-435

Select the topic that best matches your question: 


How do I download images from the camera to view on my computer?

With the camera turned off, connect the USB cable to the PC and plug the smaller end into the camera. The camera will turn on and display the USB selection screen. Use the arrow keys to select the PC option and then press the OK button. The camera will be recognized by the computer as a removable drive. To edit and manage images with a computer, install the Olympus Master 1.0 software from the supplied CD-ROM. After installing the software, connect your camera to the PC via the provided USB cable.

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Do I need a special USB cable to connect my D-435 to the computer?

Yes, the CB-USB5 cable (item # 200349) is required to download images directly from the camera. Replacement cables can be purchased through the Olympus Emporium (www.olympusamerica.com/store).

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Where is the Advanced Manual for the D-435 camera?

The CD-ROM contains a full advanced manual in PDF format. Adobe Acrobat is provided on the CD-ROM to view the manual. The printed manual packaged with the camera is the Basic Manual.

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My Camera is not turning on? Why?

The AA batteries may not be inserted correctly. Follow the diagram located on the bottom of the camera for correct battery positioning. Also ensure the switch on front is in the “ON” position.

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What is the battery life expectancy in the D-435?

The battery life of AA alkaline batteries varies according to the manufacturer and power rating. Alkaline batteries can provide up to 100 shots with typical usage. Olympus NiMH batteries (B-01 4PE) provide approximately 250 shots per charge and can be recharged 300 to 500 times. Olympus recommends the use of CR-3V batteries or NiMH batteries. Olympus sells an NiMH Battery set which includes a charger and set of 4-NiMH batteries. You can purchase this through Olympus dealers or through the Olympus Emporium (www.olympusamerica.com/store).

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My battery indicator is full. I took one picture and now it displays empty.

When batteries are low and are not used for some time, they build up a charge, which can give a full battery indication. However, the batteries only had enough power to shoot one image. The batteries are exhausted and need to be replaced.

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How do I know if images are being saved to the internal memory or to the optional xD-Picture Card?

The internal memory and xD-Picture Card cannot be used at the same time. When the card is inserted the internal memory is disabled. When you want to use the internal memory you must remove the xD-Picture card. The LCD display indicates the images are being saved to the internal memory by displaying [IN] in the lower right corner of the screen. When using the xD-Picture Card the LCD will display [xD] in the lower right corner. These indicators are displayed just above the number of available frames.

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Can I move images saved to the internal memory to the optional xD-Picture Card?

The images saved to the internal memory can be copied to the memory card, but you cannot copy images from the memory card to the internal memory.

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How many images can I record to the internal memory? How many to an xD-Picture Card?

Quality Mode

Resolution

14MB Internal Memory

256MB xD Picture Card

512MB xD Picture Card

SHQ

2592 x 1944

3 images

69 images

139 images

HQ

2592 x 1944

11 images

204 images

409 images

SQ1

1600 x 1200

27 images

515 images

1030 images

SQ2

640 x 480

144 images

2663 images

5324 images

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How long can I record a movie to the internal memory? How long to an xD-Picture Card?

Quality Mode

Resolution

14MB Internal Memory

256MB xD Picture Card

512MB xD Picture Card

HQ

320 x 240

30 fps movie

20 sec. Max movie

6 min. 27 sec. Max movie

12 min.54 sec Max movie

SQ

320 x 240

15  fps movie

41 sec. Max movie

12 min. 54 sec Max movie

25 min. 48 sec. movie

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What size are the digital pictures in each record mode?

  • SHQ 2288 x 1712, jpeg, approx. 3.1 MB
  • HQ 2288 x 1712, jpeg, approx. 990 Kb
  • SQ2 1600 x 1200, jpeg, approx. 450 Kb
  • SQ2 640 x 480, jpeg, approx. 77.8 Kb
  • HQ movie 320 x 240, approx. 12.5 MB (20 second movie)
  • SQ movie 320 x 240 , approx. 12.5 MB (41 second movie).
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    There are several shooting modes on the mode dial. When should I apply them? In what situations?

    The shooting modes are as follows:

  • Program(P)/Auto. Modes Used for general photography. The camera automatically makes the settings for natural color balance. In PROGRAM (P) the brightness (exposure compensation) can be adjusted. In AUTO mode you cannot use exposure compensation or panorama features.
  • Portrait. Suitable for taking a portrait-style photo of a person. The camera automatically sets the optimal shooting settings.
  • Landscape + Portrait. Suitable for taking photos of both your subject and the landscape. This setting allows both the foreground subject and background landscape to be in focus. The camera automatically sets the optimal shooting settings.
  • Landscape. Suitable for taking photos of landscapes and other outdoor scenes. The camera automatically sets the optimal shooting settings.
  • Night Scene. Suitable for shooting pictures in the evening or at night. The camera sets a slower shutter speed than is used in normal shooting. If you take a picture of a street at night in any other mode, the lack of brightness will result in a dark picture with only dots of light showing. In this mode, the true appearance of the street is captured. The camera automatically sets the optimal shooting settings. If you use the flash, you can take pictures of both foreground subjects and the background. It is advised that you use a tripod to support the camera in this mode to help avoid blur from camera shake.
  • Sports. Suitable for capturing fast moving action without blurring. Even a fast moving object will appear to be stationary.
  • Beach and Snow. Suitable for taking photos at the beach or on snow covered mountains; situations where there would be very bright conditions where the sun reflects off of sand or snow.
  • Self Portrait. Enables you to take a picture of yourself while holding the camera. Point the lens toward yourself and the focus will be locked on you. The camera automatically sets the optimal shooting settings. The zoom is fixed in the wide position and cannot be changed.
  • Movie. The movie mode enables you to take a QuickTime movie for either viewing on the LCD or on your computer. The movie will record as long as the shutter button is depressed and or until there is no storage space left on the memory in use. No sound is recorded.

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    How do I activate the Macro Mode in order to shoot a close-up picture?

    The Macro Mode is easily accessed via the arrow pad on the back of the camera. The right arrow key, which has a flower icon, is depressed to start the Macro Mode. Press OK and the camera is set for close-up photography. Remember to turn off the Macro Mode when you begin shooting subjects beyond the focus range of the Macro Mode.

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    How close can I get to my subject when shooting in Macro Mode?

    The Macro Mode focus range of the D-435 is 8 inches to 20 inches. This means the camera must be between 8 inches and 20 inches from the subject for the picture to be in focus.

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    My pictures are too dark. What can be wrong?

    Be sure that you are capturing images in the right shooting mode. For example, if shooting a night scene your image will be underexposed and dark if the image is captured in the Program Auto mode for regular photography, or in any mode other than Night Scene. Be careful that when capturing images, nothing is obstructing the flash.

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    My pictures are blurry. What can be wrong?

    It is possible you were shooting in the Night Scene mode. In this mode the camera sets a slow shutter speed for the background exposure and fires the flash for the subject exposure. Since the shutter speed is slow, your subject should be still and the camera should be on a tripod otherwise blur can result. Since this mode should only be used when the above conditions can be met, you should select Auto or Program mode for low light situations where you are taking images within six feet of your subject and the flash is required for proper exposure.

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    Some of my outdoor portraits look underexposed, what can I do?

    Whenever you are taking pictures of people within six feet of you, it is a good idea to turn on the flash whether you are indoors or out. The Flash mode is easily accessed via the arrow pad on the back of the camera. Press the up arrow key, which has a lightning bolt icon, to enter the Flash Mode. Press the down key to select the lightning bolt icon and press “OK”. The flash will fire every time in this mode. Your outdoor pictures of people should improve in appearance since the flash will fill-in shadows normally apparent in outdoor shots.

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    What should I do if I cannot focus on a particular subject?

    If the camera is having a difficult time auto-focusing you can try the FOCUS LOCK feature. This feature allows you to focus on another subject roughly the same distance from you and then move the camera back to the intended subject and take the picture without losing focus. First, turn the camera on and locate the Autofocus Target Mark in the center of the LCD. The AF Target Mark resembles an open and close bracket [ ]. Position this AF Target Mark on a subject roughly the same distance away as the subject the camera is having trouble focusing on. Press the shutter button halfway enabling the lens to focus. While holding the shutter button halfway down, aim the camera at the original subject and press the shutter button all the way down.

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    What settings are affected when I use the reset feature on the arrow pad?

    The functions accessed from the arrow pad—Self-Timer (arrow left key), Exposure Compensation for adjusting brightness (up arrow key), Macro and Super Macro Modes for close-up photos (right arrow key)—will all be reset using the RESET arrow pad button. Also, the quality/resolution will be set back to the default of HQ. Settings such as language, date and time, and sleep time settings are not changed by using the reset button. These settings need to be manually selected through the menus in order to reset or change them.

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    What options do I have for telephoto images?

    The D-435 has a 4x seamless digital zoom. Press the zoom button with the T on it and a zoom indicator will be displayed in the upper right corner of the LCD. The W represents a wider area of view as you zoom out, and the T represents telephoto as you zoom closer to the subject. Images taken in the digital zoom may appear “noisy” or “grainy,” which is normal when using the digital zoom.

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    My images appear to be very noisy or grainy in appearance in the viewfinder and the resulting image, what is wrong?

    When you press the “T” zoom button, the image in the viewfinder will become closer. However, since the D-435 uses a digital zoom, the lens doesn't physically zoom, it takes the existing image and enlarges your image using an electronic program. This can result in a “noisy” or “grainy” look to the image, which is normal when using the digital zoom.

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    Is there an AC adapter available for the D-435 camera?

    The AC adapter recommended for use with the D-435 is the E-7AU (item# 200751). Use this adapter to conserve batteries when downloading to your computer, extended studio shoots, during printing, or while viewing images while connected to your TV or VCR. This can be purchased through our authorized dealers, or via the Olympus Emporium.

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    Can the menu be displayed in different languages?

    There is a selection displayed in the first menu screen that will allow you to set the camera to display the menu in one of several languages. The available languages displayed will vary depending on where the camera was purchased. In general, cameras purchased in the U.S. will have English, French, German, Spanish, Italian, Russian and Portuguese installed. Press the menu button and use the arrow down key to select the fourth icon, which resembles a head with a speech balloon. Use the right arrow key to display the available languages. Use the up or down arrow key to select the language. Press the OK button in the center of the arrow keypad and the menu will be shown in the selected language.

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    In my image there is a small bright dot always in the same area of the image. What can I do?

    Pixel Mapping is a feature of the camera to check and adjust the CCD and image processing functions. Locate Pixel Mapping in the camera's menu and select OK to activate it. Once Pixel Mapping is completed the Menu displays. The bright dot should no longer appear in your downloaded images.

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