Product Support

VG-130

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Where can I find information on how to use the bundled [ib] software?

Answers to the most frequently asked questions about [ib] are collected here.

Detailed documentation of the software's functions is available in the application's Help file. To access the Help file, launch [ib] and choose ib Help from the Help menu.

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When I tried to remove the body sticker on my camera, some residue was left behind. How can I remove it?

Place transparent adhesive tape over the residue and gently rub. Then peel the tape slowly backward. The residue will adhere to the tape as it is removed. Repeat as necessary until all residue is removed.

Do not scrape the residue with a sharp object, and do not apply degreasers or other solvents.

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My camera is connected to my TV, but I donít see my photos and movies. Why not?

Most televisions manufactured in the past decade provide a variety of input jacks so that multiple audio/visual devices (for example, a cable or satellite signal converter box, a movie player, a computer, a video game console and a digital camera) can display content on a shared screen. This eliminates the need to have separate screens for each device. Although many devices can be connected to the television simultaneously, the television screen usually can display content from only one device at a time. Therefore, when you connect your camera to the television, you must select the proper input source in order to view your images and movies.

The method for selecting input channels varies with brand and model, but in general the TV and/or its remote control will have a button for selecting a desired input signal. This button may be called "Source" or "Aux" or it may be a combination of various device labels, such as "TV/AV" or "TV/Cable/DVD." Pressing this button repeatedly will cycle through all of the input sources available to your television. Keep pressing the button until you see the camera menu on the TV screen. (The display on the camera LCD screen or electronic viewfinder will be blacked out.) If the camera menu does not appear, the signal is not reaching the television. Verify that the cable is properly connected.

If you have connected the camera to the television using the yellow and white AV cable bundled with the camera, look for source options named "AV," "Video," or "Aux." If your television has multiple sets of AV jacks, you may need to further choose between, for example, "Aux 1" and "Aux 2" or between "Front" and "Rear" jacks.

If you have connected the camera to a high-definition television (HDTV) using an optional HDMI cable so that you can view HD movies stored on your camera, look for a source option with "HDMI" in its name.

Please refer to the user documentation for your television or TV remote control for specific instructions and to verify that all source devices' cables have been connected to the proper input jacks.

Note: If the image quality on the screen appears to be distorted, the camera may be set to a video output format that is incompatible with the television. In the cameraís menu, check the VIDEO OUT setting. In North America, the setting should be NTSC. If it is set to PAL, change it to NTSC.

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