Product Support


Select the topic that best matches your question: 

What is that red light that illuminates?

The AF illuminator projects light to assist the camera's auto focus system in low light situations. You can turn this OFF via the Camera Menu 2 option under AF Iluminat.

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How do I insert the LI-50B lithium-ion battery into the camera?

The battery compartment will accept the battery in any orientation. It is important to ensure the battery is inserted the proper way to charge or supply power.

To load the LI-50B battery into the camera, do the following:

1.   Turn the camera upside-down and open the battery compartment door. Orient the camera so the lens is facing away from you.
2.   There is a orange battery lock button located over the battery compartment that will release as you insert the battery.
3.   When the battery is properly oriented, the black stripe with the white arrows above Olympus will be face left. The arrows will point down into the camera. The plus and minus symbol of the battery will be top and facing left as well.

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I just received the camera, where is the battery?

The battery is located on the top left side of the packaging cardboard if the box is facing open towards you. There is a cutout next to it so you can lift it out.

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Does Olympus include image editing software?

Yes, Olympus Viewer II is included on the CD-ROM that is included in the box. The software is compatible with Windows or MAC OS. Please click here to review system requirements.

The software can also be downloaded from our website, please click here.

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What type of media card can be used with the SP-720UZ?

To review compatible media cards for the SP-720UZ, please click here.

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What is the black small round item included in the box?

This is a ferrite core used with the optional HDMI cable, CB-HD1. Please click here for more information.

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Where is the instruction manual?

Olympus is committed to reducing our environmental footprint. Many of our new digital cameras no longer come with a full printed instruction manual. Instead, the manual is provided as a digital copy (.pdf) located on the CD-ROM that came with the camera. PDF's can be viewed on any device with a .pdf reader such as a computer, tablet, or smartphone. It can be printed if necessary. The manual is also typically available for download from the support section of our website and also available for purchase.

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How do I know if my camera has the latest firmware version?

Please click here.

If you model is listed then click above the firmware Learn how to update. Typically compact models will rarely have a firmware update.

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How do I charge the battery?

The battery is charged while inserted in the camera. The battery can be charged either via the USB port on your computer or via the included F-2AC adapter to an AC outlet. The battery will typically charge faster when used with the F-2AC adapter. Also see question: How do I insert the LI-50B lithium-ion battery into the camera?

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How do I enable the Date Stamp function in the SZ-720UZ?

The Date Stamp function is enabled from the Camera Menu 2. When enabled, the date stamp is written onto the image in the lower right corner so that it can be seen as part of the image on a computer or on prints. Be sure that the date and time are entered correctly in the camera's menu.  The date stamp cannot be removed from a photo once it is written because it replaces image pixels that cannot be restored.

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