Product Support

P-400 Printer

Select the topic that best matches your question: 


What type of paper and ribbon does the printer use?

Only Olympus P-400 series specific paper and ribbon may be used. There will be A4 standard  paper (8.26" x 11.7"), A5 standard paper (8.26" x 7.9"), A4 Post Card Perforation paper (for 2 postcards), A4 Standard Perforation paper (for 4 prints). The ribbon is sold seperate from the paper.  There is a ribbon available to produce either glossy or matte suface prints. These items are available through dealers or via the Olympus Emporium.

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What is the actual size of the image when printed on the A4 Standard glossy paper?

It is 10.37" x 7.62".

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How long does it take to make a print?

Printing time is approximately 90 seconds. This does not include the time to spool and transmit the data to the printer.

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Can I print directly from my SmartMedia memory card?

Yes, there is a slot in front of the printer that accepts 3.3 volt SmartMedia cards 4 mb through 128mb.

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Can I direct print from other types of memory?

Yes, it is also possible to use Compact Flash and Memory Stick media. A PCMCIA PC Card Type II ATA adapter slot is located on the front of the printer. By using a standard PC Card media adapter, the printer will be able to read Compact Flash or Memory Stick. Olympus does not manufacture or include a PC Card adapter for Compact Flash or Memory Stick.

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What interfaces are provided for connection to my computer?

The P-400 has a parallel interface and a USB port. Printer interface cables are not included. These are standard cables that can be purchased at most computer or electronic stores.

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What are the computer operating system requirements?

To use the Parallel interface:
Windows 95, 98 (Pentium CPU or later), 32 MB RAM, 50 MB HD Space. Windows NT 4.0 (Pentium CPU or later; stand-alone PC only), 32 MB RAM, 50 MB HD Space. Windows 2000 Professional (Pentium CPU or later; stand-alone PC only), 32 MB RAM, 50 MB HD Space.

To use the USB interface:
Windows 98 (Pentium CPU or later), 32 MB RAM, 50 MB HD Space. Windows 2000 Professional (Pentium CPU or later; stand-alone PC only) - 32 MB RAM, 50 MB HD Space.
Macintosh OS 8.6 - OS 9 (USB G3, iMAC or later), 32 MB RAM, 50 MB HD Space.

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What file types does the P-400 printer internal reader recognize?

It recognizes DCF, JFIF/JPEG, Exif, TIFF, and DPOF file types.

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What is "DPOF" and how does it work?

DPOF stands for Digital Print Order Form. It is a format for digital printing using removable media. The format specifies which frames are to be printed, the number of prints, print size, index print, date and time, title and text entered, trimming, rotation and user information. DPOF creates a file, independent from the image files, named Autprint.mrk on a memory medium. DPOF compatible home printers and photo finishing print systems would automatically print the digital images based on the DPOF file information on the media.

The P-400 is compatible with DPOF specifications. Image selection, quantity, trimming, and date/time imprint can be designated. When a SmartMedia or PC Card Adapter is inserted into the printer, DPOF information is read from the media and image selection is performed automatically. You also have an option to cancel DPOF information.

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Why are there scratches on my prints from the P-400 printer?

Thin surface line scratches on your prints are usually caused by dirt or dust on the printhead. Turn off the printer and allow the print head to cool for a few minutes. Then open the front cover. The print head is the orange and black strip on the back of the printer cover. Use an anti-static lint free cloth with a drop of alcohol on it to clean off any debris that may be present on the printer's thermal head.

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How do I reset the settings on the P-400 Printer?

You would use the following procedure:
1. Turn the Mode Dial to “Setup”
2. Press down arrow button to highlight “Basic Setup”
3. Press the right arrow button
4. Press the down arrow button to select “All Clear”
5. Press the right arrow button to select “Yes”
6. Press “OK”

The P-400 is now set to factory default settings.

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