Product Support

E-20N

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Why does the Olympus E-20N have a built-in lens instead of having interchangeable lenses?

The built-in lens "all-in-one" designed to be digital, which means it is specifically matched to the CCD. Cameras offering interchangeable lenses are designed for 35mm film, which usually does not have sufficient resolution for a Megapixel CCD sensor. When interchangeable lenses are removed from the body, the CCD and internal mechanisms are exposed to dust in the environment. Contaminants are a much bigger problem on digital cameras since the CCD is much smaller that a 35mm film plane.

One of the primary reasons for using interchangeable lenses is for a wide variety of focal lengths. The E-20N contains a 4x optical zoom 9mm-36mm (35mm-140mm equivalent in 35mm photography) built-in lens. In addition, there are wide angle, telephoto and macro add-on lenses. Some interchangeable lenses cost as much as the E-20 camera itself. Other lenses that were originally designed for film cameras do not deliver same focal length on a film camera as a digital camera. For example, a wide-angle 28mm lens attached to a digital camera would only provide 56mm equivalence.

This system offers great flexibility and will suit approximately 95% of most shooting needs.

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Can you use the IBM Microdrive with the E-20N camera?

Yes, the E-20N digital camera can use a type 1 or type 2 Compact Flash and the IBM Microdrive.

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Why can you use the Microdrive on the E-20N and not the E-10 camera?

The E-20N power supply circuitry is designed differently from the power supply circuitry of the E-10, enabling it to work with the IBM Microdrive.

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What accessories lenses are available for the Olympus E-20N digital camera?

Olympus offers the following add-on lens accessory options:

  • MCON-35 Macro Extension Lens (equivalent to 1/4 life size, subject size that will fill the frame is approximately 1.4" x 1.9" f2.4 Tele/f2.0 Wide, 72mm filter size) minimum focusing distance - 4.75 inches.
  • WCON-08B Wide Extension Lens (equivalent to 28mm f2.0 in 35mm photography, 105mm filter size) minimum focusing distance - 3.6 inches
  • TCON-14B 1.45X Tele Extension Lens (equivalent to 200mm f2.4 in 35mm photography, 86mm filter size-tentative) minimum focusing distance -1 ft.
  • TCON-300S Tele Extension Lens (equivalent to 420mm f2.8 in 35mm photography, 49mm filter size) minimum focusing distance - minimum focusing distance - 3.9 ft.

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What is the difference between the Interlace Scan (IS) mode and the Progressive Scan (PS)

The Interlace Scan (IS) mode the camera uses a mechanical shutter with shutter speeds up to 1/640th second. It also uses the maximum resolution that is possible with the CCD (5.0 MP). In the Progressive Scan (PS) mode the camera operates with the electronic shutter with shutter speeds up to 1/4000th second and a 1/18000 second shutter speed (1/18000 in Shutter or Manual Priority modes only). In this mode the resolution is reduced in half (2.5 MP).

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What is the purpose of the RAW quality mode option in the Olympus E-20N camera?

In the RAW mode, the image is compiled of raw data with no compression and no enhancing settings from the camera such as sharpness, contrast etc. It provides a higher dynamic range with the maximum image quality without being processed, so the user can apply his/her own changes to the file. The file will have a .ORF (Olympus Raw File) extension. It can be read using a supplied PhotoShop Plug-in or the Olympus Camedia 2.5 program.

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Can you use filters with the Olympus E-20N camera?

Yes, the Olympus E-20N has a 62mm filter thread size. You can attach a standard 62mm lens filter directly on the lens. Color filters would not have an effect on the camera due to the auto white balance.

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What type of batteries can be used with the Olympus E-20N Camera?

You can use two LB-01E 3V lithium batteries, four B-01 4PE AA Ni-MH batteries (BU-40SU charger and batteries), four AA Ni-CD batteries, four AA Alkaline batteries the B-10LPB Lithium Polymer Battery or the New B-12LPB Lithium Polymer Battery . Please note: the B-10LPB Lithium Polymer Battery, B-HLD10 Power Battery Holder and the B-20LPCE charger are included in the B-30 LBS kit, and the B-12LPB Lithium Polymer Battery, B-HLD10 Power Battery Holder and the B-20LPCE charger are included in the B-32 LBS kit.

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How long do the batteries last?

The Lithium batteries that are provided with the camera will supply approximately 200 images. The Ni-MH batteries will provide approximate 100 shots per charge. The B-10LPB Lithium Polymer battery will allow 500 - 700 shots per charge and can be recharged approximately 500 times. B-12LPB Lithium Polymer Battery will deliver twice the power allowing 1000- 1400 shots per charge and can be recharged approximately 500 times. The Alkaline batteries, although can be used, is not recommended due to very low battery life.

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How do you set the year in the date/time feature on the E-20N?

When setting the year portion of the date on the E-20N, there is two digits that need to be set separately. Please note: This was not the case with the E-10 camera.

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Can I use my FL-40 flash off the E-20 camera and maintain full TTL settings?

Yes, the FL-CB05 Shoe Mount TTL flash cable will allow full TTL capability with the FL-40 flash off camera.

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How long is the new FL-CB05 Hot-shoe to Hot-shoe flash cable?

The FL-CB05 Hot-shoe to Hot-shoe flash cable is approximately 3 feet (1 meter).

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What is the file size at maximum resolution in TIFF quality mode?

The file size in TIFF quality mode non-compressed at 2560x1920 resolution is approximately 15MB.

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Why didn't I receive Photoshop Elements in with the purchase of my E-20 camera?

Photoshop Elements is supplied in the box with the Olympus E-20N camera only. The software is not included with the E-20 (Olympus Japan model) or the E-20P (Olympus Europe model).

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Can I zoom with the WCON or TCON lenses?

No, the wide angle and telephoto extension lenses are specifically designed only to extend the focal length of the existing E-10/20N lens. Their specific purpose is to be a fixed focal length.

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When I use my TCON 14B or TCON-300, my image appears in a small circle with black

The focal length set on the camera is wrong. If you are using the TCON series extension lenses the focal length needs to be set at full telephoto, 36mm.

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When I am in macro mode and I use my onboard flash I get a black semi circle at the bottom of

The lens shade is blocking light from the built-in flash, remove the lens shade.

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When I use the WCON-08B with the onboard flash I get a dark semi circle at the bottom of my

The built-in flash cannot be used with the WCON-08B. The WCON-08B blocks the path of light from the built-in flash. An external flash should be used, for example, the FL-40 sits much higher, therefore the path of light is not blocked by the extension lens.

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Why does the display show TIFF on the monitor menu when I adjust my Image Quality to SHQ?

TIFF will always show up on the monitor when you scroll to it. If you adjust the Image Quality on the monitor, it will remember your setting even if it shows TIFF when you scroll back to it at another time.

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I do not have a household type connector on my studio flash system sync cord, what can I do?

You will need to purchase a sync cord that will separate apart (usually at the middle) with a standard two-prong connector. Just simply disconnect the sync cord, turn it 180 and plug it in. (These cords can be purchased at www.paramountcords.com)

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Should I be concerned about sync switching voltage from my studio strobes or flash units

No, the E-10/20N has a built in filter that protects the camera from high switching voltage.

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I already have a safe sync adapter, can I use it on my E-10/20N.

Yes, the use of safe sync adapters will not affect the camera's ability to provide the proper switching voltage.

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Why do my exposures come out inconsistent when using my studio strobes in Program Mode?

You cannot use the E-10/20N in Program Mode with studio strobes. Studio strobes are not compatible with TTL (Through The Lens) metering. You will need to set the Mode Dial to Manual Mode. Exposure is determined by flash output , ISO and the distance from flash to subject. Proper exposure can be determined with a flash meter.

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I am having trouble in low light with auto-focus, what is wrong with my camera?

All auto-focus systems need a fair amount of light or contrast to work efficiently. If possible, raise the ambient light if indoors. Search for an area within the desired focusing point with contrast to focus on.

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Can I view my images directly on the computer as I am shooting?

Unfortunately no, however images can be displayed instantly to a TV using the supplied video cable.

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Can I view my images directly on the computer as I am shooting?

No, images would have to be downloaded to a computer rotated in CamediaMaster imaging software and uploaded back to the camera to be viewed.

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If I purchase a high performance CompactFlash card for my E-10/20N, will it reduce the time

No, the camera controls the write time, not the media.

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What are the two holes in front and behind the tripod socket used for?

These holes are used for mounting the Support Arm for the TCON-300 Tele Extension Lens. The Support Arm has two pins that align to the holes at the camera's base.

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When I install my AA sized batteries into the battery holder they do not fit properly, they appear

The E-10/20N battery holders are designed to fit the longer type CRV-3 lithium batteries and conventional sized AA NiMH batteries. Once installed into the battery compartment the AA sized batteries will make an electrical contact with the camera.

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Can I recharge the CRV-3 batteries that come with the E-10/20N?

No, the CRV-3 batteries that come supplied with the E-10/20N are disposable.

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How can I order a replacement hot shoe cover, flash synchro socket cap and a remote cable jack cap?

You can order them through our Parts department at 631 881-6511.

The part numbers for the items are as follows:
  • Hot shoe cover - VE 253700
  • Flash synchro socket cap - VE 255300
  • Remote cable jack cap - VE 254700

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