Product Support


Select the topic that best matches your question: 

How do I download from the camera to my computer?

Instructions for downloading images from the D-380 are located on the CD Rom under the "Reference" under "Connecting the Camera to a PC", or in the following pdf file:

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Where is the Reference Manual for the D-380?

The CD-ROM provides a full Reference Manual in PDF format on the CD-ROM. Adobe Acrobat - which is provided on the CD-ROM - is necessary to view the PDF manual. The printed manual that is included with the camera is a "Basic Manual".

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Can images stored in the internal memory be saved onto a SmartMedia card?

The camera has a Memory Back-Up function located in the Play menu. Please refer to the Reference Manual on the CD-ROM for this procedure.

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Do I need a special USB connection cord to connect to connect my camera to my computer?

Yes, the CB-USB4 cable that comes packaged with the camera is required for downloading images using the camera. The stock number for a replacement cable is 200 776. It can be purchased through the Olympus Emporium at or 1-800-201-7766.

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How do you use the Pixel Mapping feature?

Press the up and down arrows on the jog dial and push the slide cover to the open position at the same time. Then press the up arrow on the jog dial to highlight “START” in the menu that appears on the LCD monitor. Press the “OK” button. The word “BUSY” and a progress bar will briefly appear on the LCD monitor. Once it disappears, the pixel mapping procedure has been completed.

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I can download the images that are stored on the SmartMedia card, but not those stored in the internal memory. How do I download these images?

In order to access images stored on the internal memory, the SmartMedia card must be removed. Once the card is removed, follow the procedure used to download images stored on the SmartMedia card.

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The D-380 specifications indicate that there is an F8 aperture available. How would I be able to shoot with the D-380 at F8?

You are able to shoot at F8 by opening the lens barrier and sliding the macro switch to the Macro mode. This provides a mechanical aperture of F8. We recommend the use of this setting either when shooting close up images or when shooting images in a very brightly lit scene. Unfortunately, because the aperture is mechanical, the EXIF information is not recorded. Therefore, you can not see whether you photographed an image in the Macro mode or if the aperture has been changed. However, you can physically see the aperture close down by looking at the lens with a magnifying glass or loupe when turning the sliding the macro switch to the Macro mode.

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