Olympus Gray Market Product Advisory

Olympus Gray Market Product Advisory
It has been recently reported that Olympus CAMEDIA™ cameras originating from Outside the USA have been available from some Internet, Canadian, and U.S. Dealers. Olympus America Inc. feels it is important that we bring this issue to your attention since purchasing Gray Market (non-Olympus America specification) cameras in the U.S.A. will result in the following difficulties:

Olympus Camedia cameras originating from sources outside of Olympus America, Inc. are not warranted by Olympus America, Inc. and therefore would not be eligible for warranty service from Olympus America, Inc. The origin of these cameras can easily be traced via the serial numbers and the lack of FCC logo on the camera(s). Olympus offers only a Limited Warranty for the nation of distribution.

European specification cameras are set up for the PAL video standard and therefore are not compatible with the NTSC standard in the U.S.A., thereby disabling the important video preview feature. (This feature is not correctable)

Since the Olympus Camedia cameras are subject to Part 15 of FCC regulations, it is possible that gray market cameras may not meet FCC standards and therefore, sellers of these cameras may be subject to extensive fines.

Cameras originating from Asian countries will not have English Language menus.
Olympus America Inc. packages specific software in many of the Camedia cameras available only through Olympus Authorized Dealers. Olympus America, Inc. is not obligated to upgrade or provide this software for gray market cameras. Nor to offer any technical support for these products or the cameras.
All Olympus Camedia cameras marketed by Olympus America, Inc. can be easily identified by the following distinctive packaging:

Camedia Model	Stock Number	UPC Code	Packaging
E-10	225230	050332 131354	Silver Box
E-100RS	225240	050332 130470	Gold Box
C-3040	225260	050332 132290	Magenta Box
C-3030 Zoom	225160	050332 129634	Magenta Box
C-3000 Zoom	225025	050332 131286	Blue Box
C-3000 Zoom	225027	050332 294899	Blue Box
C-2500L	225090	050332 12787	Red Box
C-2500L	225092	050332 293854	Light Blue
C-2100 Ultra Zoom	225215	050332 130432	Red Box
C-2040 Zoom	225250	050332 132375	Blue Box

Don't be disappointed with an Olympus Camedia camera that will not perform up to our exacting standards. Be sure to purchase a Camedia camera from your authorized Olympus dealer. If you are not sure, check our Retail Finder for an authorized dealer in your area.