Contact Olympus

How to Report Complaints and Adverse Events

To report a complaint, including any adverse events, on Olympus and OSTA products:

  • To report a complaint, including an adverse event or troubleshooting request, call TAC at (800) 848-9024, Option 1.
  • To request service for a device that can be sent in for repair, call Customer Solutions at (800) 848-9024, Option 3.
  • To report a complaint by email, we prefer that you complete and submit a Customer Problem Report to complaints@olympus.com. However, we will also accept an e-mail without a Customer Problem Report if you state the facts and give us the customer information. Click here to access the Customer Problem Report form.
 
 
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