Product Support

D-565 Zoom

Select the topic that best matches your question: 

Where is the Reference Manual for the D-565 Zoom?

The CD packaged with the camera provides a full Reference Manual in PDF format. Adobe Acrobat, which is provided on the CD, is necessary to view the PDF manual. The printed manual that is included with the camera is a "Basic Manual."

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My battery indicator displayed as full. I took one picture and now it displays as empty. What is wrong?

When batteries are low and they are not used for a period of time, they can build up enough voltage to give a full battery indication. The batteries only had enough power to shoot one image. The batteries are exhausted and need to be replaced.

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How do I download from the camera to my computer?

Instructions for downloading images from the D-565 Zoom are located on the CD in the "Reference" section under "Connecting the Camera to a PC," or at our web site (

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What is the battery life expectancy in the D-565 Zoom?

The battery life on alkaline batteries vary according to manufacturer and power rating. Alkaline Batteries can provide up to 100 shots with typical usage. The Olympus CR-V3 long-life lithium batteries (LB-01) will provide approximately 500 shots. The Olympus Ni-MH batteries (B-01 4PE) would provide approximately 250 shots per charge and they can be recharged 300 to 500 times.

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How many images can I record on an xD-Picture Card?

Quality Pixel Resolution 16MB xD-Picture CardTM (included)
SHQ 2288 x 1712 5 shots
HQ 2288 x 1712 16 shots
SQ1 1024 x 768 76 shots
SQ2 640 x 480 165 shots

Number of storable movies (approximate figures)
HQ 320 x 240 15 fps movie 15 sec. max per movie
SQ 160 x 120 15 fps movie 60 sec. max per movie

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What is the focusing distance in macro mode?

On a D-565 camera, The Macro Mode operating range is 8 inches to 20 inches. This means the camera must be between 8 inches and 20 inches away from the subject for a picture to be in focus.

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What size are the image files in each record mode?

2288 x 1712 SHQ, JPEG - approximately 2.51 K
2288 x 1712 HQ, JPEG - approximately 854 K
1024 x 768 SQ2, JPEG - approximately 155K
640 x 480 SQ2, JPEG - approximately 61K
320 x 240 HQ Movie - approximately 4594K (15 Second Movie)
160 x 120 SQ Movie - approximately 3659K (60 Second movie)

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What should I do if I cannot focus on a particular subject?

Try the FOCUS LOCK feature. This feature allows you to focus on a subject roughly the same distance away from you, and then re-compose your picture without losing that focus. Open the lens barrier fully. Look through the viewfinder at the AF Target Mark (the 4 lines in the center of the viewfinder). Position the AF Target Mark on a subject roughly the same distance away from you. Press the shutter button halfway until the green lamp lights. While keeping the shutter button pressed halfway, re-compose your picture, and then press the shutter fully.

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Can I play back sound on a movie that was recorded in QuickTimeŽ movie mode?

The D-565 Zoom does not record or play back sound in QuickTimeŽ movie mode.

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Where can you buy the D-565 Zoom?

The dealers that will sell this product currently include Office Max, Ultimate Electronics, PC Richards,, Fred Meyer, Nebraska Furniture Mart, Frys, B&H, J&R Music World.

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Do I need a special USB connection cord to connect to connect my camera to my computer?

Yes, the CB-USB4 cable (packaged with the camera) is required for downloading images from the camera. The stock number for a replacement cable is 200776. It can be purchased through the Olympus Emporium at: or by calling (800) 201-7766.

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I slide the cover open, but the camera does not turn on.

Completely open lens cover by sliding the lens cover all the way to the right until you hear two clicks. The first click will put the camera into playback mode. The second click will put the camera into shooting mode.

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There are several shooting modes listed in the Mode Menu, under the Camera tab. When would I use them?

The Shooting modes are as follows:

Program Auto (Factory default setting)
Used for regular photography. The camera automatically makes the settings for natural color balance. Other functions, such as the flash mode and metering, can be adjusted manually.

Suitable for taking a portrait-style shot of a person. The camera automatically sets the optimal shooting conditions.

Suitable for taking photos of landscapes and other outdoor scenes. The camera automatically sets the optimal shooting conditions.

Night scene
Suitable for shooting pictures in the evening or at night. The camera sets a slower shutter speed than is used in normal shooting. If you take a picture of a street at night in any other mode, the lack of brightness will result in a dark picture with only dots of light showing. In this mode, the true appearance of the street is captured. The camera automatically sets the optimal shooting conditions. If you use the flash, you can take pictures of both the subject and the background.

Self Portrait
Enables you to take a picture of yourself while holding the camera. Point the lens towards yourself and the focus will be locked on you. The camera automatically sets the optimal shooting conditions. The zoom is fixed in the Wide position and cannot be changed.

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When shooting at full telephoto in the macro mode, what is the size of the subject area that will fill the frame?

It is approximately 3.1"x 2.4".

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My pictures are too dark. What can be wrong?

An image may be too dark if a finger is obstructing the flash or the lens.

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Is the 3x optical zoom enough? What options do I have for more telephoto zoom?

The D-565 camera has a 4x digital zoom, in addition to the 3x optical zoom, which gives you a total of 12x zoom overall. Simply use the Shooting Mode menu to activate the Digital Zoom feature.

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Is there an A/C adapter available for my D-565 Camera?

Yes. The model is E-7AU. Use this 110V/120V AC Adapter to conserve batteries when downloading to your computer, for extended work in a studio, during printing, or while viewing images when connected to your TV or VCR. The Olympus stock number is 200685.

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